By using’s services you agree to our Cookies Use and Data Transfer outside the EU.
We and our partners operate globally and use cookies, including for analytics, personalisation, ads and Newsletters.

  • Join the Best Wordpress and Elementor Support forum

    Provide or get advice on everything Elementor and Wordpress, ask questions, gain confirmation or just become apart of a friendly, like minded community who love Wordpress and Elementor

    Join us!
elementor official

Product Image (Pro) Thumbnails



New Member
When I upload photos to new products, the thumbnail is square. On all the older products, the thumbnail is the same ratio as the main photo (4:5).

When I inspect the element, it appears "-400x400.jpg" is added to the end of each thumbnail. How can I stop Elementor from forcing dimensions for the thumbnail?


  • thumbnails (new).jpg
    thumbnails (new).jpg
    24.9 KB · Views: 81
  • thumbnails (old).jpg
    thumbnails (old).jpg
    16.3 KB · Views: 83

Latest Resources

Other Elementor Resources

elementor official